Live chat
Don't hand everything to AI. Let AI back up your people.
Operators join LINE conversations directly from the LAMP screens in Salesforce. With unanswered-message tracking and AI reply drafts, a small team can keep quality high.
What live chat gives you
Chat beside the customer record
See past interactions and deals while you talk — no more asking customers to repeat themselves.
An unanswered list that catches misses
Friends still waiting for a reply appear in one list the whole team can share.
AI reply suggestions
The AI drafts a reply from the conversation and the customer's data. A person reviews and sends.
Switch between AI and human
Per friend or by time of day: AI overnight, your team during business hours.